Privacy Policy

At SCD Garage, website owned by Shield Web Services, LLC, accessible from scdgarage.com, we prioritize the protection of your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our garage door services or interact with our website.

1. Information We Collect

a. Personal Information

  • Name and contact details
  • Service location address
  • Property details
  • Emergency contact numbers
  • Payment information

b. Service Information

  • Type of garage door service needed
  • Property details
  • Garage door specifications
  • Installation requirements

c. Website Usage Information

  • Device and browser information
  • IP address and location data
  • Website interaction patterns
  • Service page visits and preferences

2. How We Use Your Information

We use your information to:

  • Respond to emergency garage door service requests
  • Schedule installation and maintenance appointments
  • Process payments and maintain records
  • Send important service updates
  • Improve our services and customer support
  • Connect you with qualified garage door technicians

3. Emergency Response and Communication

For emergency garage door services, we:

  • Collect essential service details
  • Share information with our service teams
  • Maintain secure records of service history
  • Use contact information for urgent communications
  • Process and store maintenance information

4. Data Protection and Security

We implement robust security measures to protect your information:

  • Secure data encryption for all personal information
  • Regular security audits and updates
  • Strict access controls for customer data
  • Compliance with data protection regulations
  • Regular staff training on privacy practices

5. Your Privacy Rights

You have the right to:

  • Access your personal information
  • Request corrections to your data
  • Opt-out of marketing communications
  • Request deletion of your information
  • Receive a copy of your data

6. Contact Us

For privacy-related inquiries or to exercise your rights, contact us at:

shieldwebservices@gmail.com

Last updated: 1/11/2025