Terms of Service

Welcome to SCD Garage website owned by Shield Web Services, LLC. By accessing or using our website and services, you agree to be bound by these Terms of Service. These terms outline our obligations to you and your responsibilities when using our professional garage door services.

1. Acceptance of Terms

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

2. Services Offered

SCD Garage provides professional garage door services, including but not limited to residential garage door installation, commercial garage door services, emergency repairs, maintenance services, spring replacement, opener installation, and 24/7 emergency services. We connect customers with experienced, licensed, and insured garage door technicians.

3. Service Assessment

When scheduling a garage door service, you agree to:

  • Provide accurate contact and location information
  • Present valid identification and proof of property ownership/authorization
  • Disclose all relevant garage door system information
  • Inform us of any access restrictions or building requirements
  • Share relevant insurance information when applicable

4. Emergency Response

Our service includes 24/7 emergency response for garage door malfunctions and other urgent needs. We prioritize rapid response to ensure your safety and convenience. Response times may vary based on service availability and location.

5. Cost Estimates

We provide upfront cost estimates based on the service required. Final costs may vary based on the complexity of the job, parts needed, or complications encountered. Any changes will be communicated and approved before proceeding.

6. Insurance Claims

We work with most insurance providers for commercial and residential garage door services. However, payment for services remains the responsibility of the property owner. We recommend reviewing your insurance coverage and discussing claim procedures with your provider.

7. Service Timeline

Service completion times are estimates based on the type of service required and complexity of the work. Emergency repairs are prioritized for immediate response. We will communicate any timeline changes promptly.

8. Payment Terms

Payment terms will be outlined before service begins. Typically, this includes:

  • Service call fee
  • Labor charges
  • Parts and materials cost
  • Emergency service surcharge (if applicable)

9. Service Warranty

Our garage door services come with specific warranties as detailed in your service agreement. Warranty coverage includes workmanship and installed parts, with terms varying based on the type of service provided and materials used.

10. Contact Information

For questions about these terms or to request garage door service, contact us:

Last updated: 1/11/2025